Frequently Asked Questions

How far in advance should I make a reservation?

We will take a reservation at any time. A 25% paid deposit is required on the day you make the reservation. (We accept Visa, Master and Discover Card)

Does a table rental include the price of the chairs?

A table rental does not include the price of the chairs. We have several styles of chairs to choose from which are priced individually.

How far in advance should I make a reservation?

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I need a tent, but I don't know how many people I'm going to invite or the date?

We have a large inventory of framed tents, pole tents, marquees, and canopies in many different sizes, to accommodate parties of 20 to 500+ guests. To make a recommendation for a tent size, we need some basic information: type of event, seating plans, food and bar service, dancing, and which season the event will take place in.

What's the difference between a canopy and a tent?

Canopies provide top cover only, with center poles and side poles providing the structural support. Canopies can be set up only on grass They have no sides. Pole tents have a heavier vinyl top with center and side poles. Sides are available for pole tents. Framed tents consist of aluminum poles and a heavy vinyl top. There are no center poles, and sides are abailavle. All canopies and tents are secured to the ground with stakes.

Are there minimum quantity amounts on orders?

There are no minimum amounts on orders. If you need only six chairs for your next dinner party, then you can order only six chairs!

Where can I see your tents and equipment in person?

Visit our showroom at 1015 Holland Park BlvdHolland, OH 43528. We have most items on display. Our party consultants will share pictures of various tents and canopies.

What do I have to do to reserve an item?

Give us a call. You can reserve items over the phone and make your deposit using Visa, MasterCard, or Discover. But it is always our pleasure to have you visit our store.

How long does the rental rate apply?

Generally, you are given a single-day rental rate with the assumption that your event or usage is for one day. If you should be using any of the equipment for a longer period, we can adjust the rate to fit the time-period.

What if I should break dishes or glasses?

You will be charged the replacement cost for any dishes or glasses that are returned chipped or broken, and for missing pieces. High risk items, such as china and glassware are damage waiver-exempt.

What is a damage waiver?

A damage waiver is a fee that covers any equipment that is not damage waiver-exempt. It relieves the renter of financial responsibility for equipment repair or replacement costs due to accidental damages. This fee is calculated at 10% of the rental charges only on items that are covered by a damage waiver. You have the option of declining or accepting a damage waiver prior to your receipt of our rental equipment.

Still have questions?